APA Citation

Tan, R. B. P., Yati Sumiharti, & Purba, D. P. (2009). Psikologi pelayanan jasa hotel, restoran & kafe. Jakarta: Erlangga.

Chicago Style Citation

Tan, Rio Budi Prasadja, Yati Sumiharti, and Daniel P. Purba. Psikologi Pelayanan Jasa Hotel, Restoran & Kafe. Jakarta: Erlangga, 2009.

MLA Citation

Tan, Rio Budi Prasadja, Yati Sumiharti, and Daniel P. Purba. Psikologi Pelayanan Jasa Hotel, Restoran & Kafe. Jakarta: Erlangga, 2009.

Warning: These citations may not always be 100% accurate.