LM. Automatic text retrieval LC. Internet including WWW LL. Automated language processing II. Filtering GH. Education HT. Web 2.0 Social networks but in this section GI. Training BA. Use and impact of information IZ. None of these B. Information use and sociology of information BG. Information dissemination and diffusion HP. e-resources IB. Content analysis (A and I LZ. None of these class.) BB. Bibliometric methods GA. Information industry H. Information sources HQ. Web pages ID. Knowledge representation L. Information technology and library technology LJ. Software channels supports A. Theoretical and general aspects of libraries and information BC. Information in society CB. User studies DD. Academic libraries HN. e-journals HO. e-books HS. Repositories IM. Open data JH. Digital preservation LH. Computer and network security LI. Authentication LK. Software methodologies and engineering LP. Intelligent agents LS. Search engines and access control